Dave Irwin

What if the fastest path to growth isn’t finding new customers, but reactivating the ones you already had? In this episode, Dan Pfister shares the surprising math behind winback…

This episode explores how account teams can evolve beyond transactional sales to become ‘orchestrators of customer success’ through stakeholder discovery, insight framing, and…

This whitepaper delivers a critical “eight-shift” roadmap to pivot from reactive tactics to insight-driven growth, placing evolving buyer needs at the core of every……

In this episode, Dave Irwin sits down with Brynne Tillman, CEO of Social Sales Link, to explore how top-performing account teams use social selling, not to pitch, but to map…

Dave and Brian discuss shifting from traditional, product-centric account management (Inside-Out) to customer-driven, insight-led strategies (Outside-In).

In this episode, Dave Irwin and Dave Brock discuss why sales teams must stop waiting for customers to engage and instead focus on early intervention in the buying process.

Dave Irwin sits down with Keenan, author of Gap Selling, to explore why traditional sales approaches fail in enterprise account management.

The discussion focuses on foundational strategies, key use cases, and actionable insights for optimizing workflows and enabling enterprise growth.

The importance of maintaining trust, empathy, and alignment in enterprise account management to deliver value consistently over time.

Practice Ron’s three principles—lower risk, quantify value, and expand relationships—to negotiate success.